Dexis Consulting Group

Knowledge Management Consultant (Remote), USAID/Southern Africa Mission

Posted Date 2 months ago(2/11/2021 3:36 PM)
Job ID
# of Openings
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Dexis Professional Services
Clearance Level
Not applicable

About Us

Dexis is a professional services firm that solves the most pressing social challenges in complex environments, paving the way for a more secure and prosperous world.  


Dexis embraces diversity, equity, and inclusion and strives to build and maintain a safe environment where we celebrate diverse backgrounds, treat everyone with respect, and value the unique lived experiences each person brings based on their race, ethnicity, sexual orientation, gender identity, religion, disability, military or veteran status, national origin, age, marital status or family status and related conditions.  


At Dexis, you will experience a corporate culture of inclusiveness, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. 

About the Position

USAID/Southern Africa (USAID/SA) recently completed developing a new integrated Regional Development Cooperation Strategy (RDCS) and will soon finalize a Performance Management Plan (PMP). The Regional Program and Project Development Office (RPPDO) in coordination with the newly formed cross-mission “Learning Champions'' working group will be charged with implementing the PMP and updating it periodically. 


RPPDO’s Monitoring, Evaluation and Learning (MEL) team is seeking support to design and conduct a Knowledge Management (KM) Assessment (of which, a Knowledge Audit is an integral part) that will analyse the current state of Knowledge Management within the Mission for the purpose of identifying needs and gaps.


Specifically, the services of a Consultant are sought to perform a KM Audit at USAID/Southern Africa. The KM Audit will be used to guide the development of a KM Policy for the Mission, as well as a KM Action Plan for the implementation of KM as part of the process of institutionalising systematic, intentional and resourced CLA and KM practices.


This consultancy is anticipated to last 8-9 weeks. A full scope of work will be provided upon selection for an interview.


  • Identify knowledge assets and knowledge work at USAID/Southern Africa Mission.
  • investigate the explicit (codified) information and tacit knowledge existing in the Mission, as well as the way these are stored and maintained.
  • Identify strengths and weaknesses in the Mission’s use of information and its application of knowledge.

Specific Deliverables will include:

  • Knowledge inventory analysis
  • Knowledge needs analysis
  • Knowledge flow analysis
  • Knowledge mapping


Minimum Requirements:

  • Minimum 6 years of work experience in strategic learning and KM.
  • Bachelors degree in a relevant field
  • Previous experience with USAID preferred.
  • Skilled facilitation of groups, meetings, and events both online and in-person.
  • Excellent written and oral communication skills.
  • Experience managing content on websites or KM platforms
  • Experience with fostering peer-to-peer learning spaces, including communities of practice
  • Knowledge of needs assessments and/or requirements analysis
  • Ability to build and manage complex relationships with clients, partners, and other stakeholders
  • Strong facilitation skills
  • Strong attention to detail



At Dexis Professional Services (DPS) we align ourselves with the core values of our parent company, Dexis Consulting Group (Dexis). 


Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?  


If you are passionate about this opportunity, apply now!  


Only those applicants who meet the above criteria will be contacted for interview. 


Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.


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